Lead recovery for the trades

Turn missed calls into booked work.

Latchbird responds to the leads that slip through while your crew is on the job — then keeps the conversation moving until there is an appointment on the calendar.

Designed around consent, opt-outs, and responsible messaging.

Recovery loop

Keep every signal moving.

Missed callDetected01
Fast replyIn motion02
Booked jobOn the board03

Your team sees the signal. Latchbird carries the next move.

Less leakage. More jobs in motion.

The gap

The lead is warm for a short while.

A missed call, an unanswered form, or a quiet text thread can become someone else’s booked job. Latchbird gives those opportunities a fast, useful next step.

Catch the missed moment
Monitor missed calls, web forms, and text messages so a busy service day does not become a lost customer.
Answer while intent is high
Respond within minutes, answer common questions, qualify the prospect, and keep the conversation helpful instead of robotic.
Move the right ones to booked
Connect your scheduling system, automate follow-ups, and give your team a daily view of new leads, bookings, and unresolved prospects.

The workflow

A quiet operator behind the scenes.

Latchbird takes the repetitive first response off the owner’s plate while keeping the handoff clear when a human needs to step in.

Built for the response window that matters.
  1. 01

    Listen across the channels

    Bring in leads from Google Local Services Ads, Google Ads lead forms, Meta Lead Ads, and Google Business Profile alongside calls, forms, and texts.

  2. 02

    Respond and qualify

    Answer common questions, understand what the homeowner needs, and collect the context your team needs before the first visit.

  3. 03

    Book, follow up, report

    Offer an appointment through your connected scheduler, follow up when a prospect goes quiet, and surface the pipeline in a daily report.

Fast, with guardrails

Speed should build trust, not skip it.

Latchbird’s workflows are designed around TCPA consent, opt-out handling, and messaging compliance — so faster follow-up still respects the person on the other end.

Consent-aware
Opt-out handling
Clear handoffs
The daily read
A simple view of what needs attention next.

New leads

See what arrived while the team was out in the field.

Conversations

Know which prospects are engaged and which need a nudge.

Bookings

Keep the appointment pipeline visible without extra admin.

Ready when the phone rings

Make the next lead easier to catch.

Tell us where your leads are getting stuck. We’ll map the recovery flow with you.